Returns & refunds
Return & Exchange Policy
THIS IS FINE accepts returns and exchanges in accordance with the following guidelines.
Return/Exchange Period
- Returns and exchanges must be requested within 14 days of delivery
Eligible Conditions
- Item is unworn, unwashed, and in original condition
- All original tags are attached
- Original packaging is intact
- Item is defective or incorrect (photo evidence required)
Non-Eligible Conditions
- Items that have been worn, washed, or altered
- Items with tags removed
- Items damaged due to customer negligence
- Items affected by odors (perfume, cosmetics, etc.)
- Requests made after 14 days from delivery
- Sale/promotional items (where specifically indicated as non-returnable)
Return/Exchange Shipping Costs
- Change of mind: Return shipping costs are the responsibility of the customer
- Domestic (Korea): ₩6,000 round-trip shipping fee
- International: International round-trip shipping costs are the responsibility of the customer
- Defective or incorrect items: Shipping costs are covered by THIS IS FINE
Refund Processing
- Refunds are processed within 2-3 business days after the returned item has been received and inspected
- Depending on your payment method, it may take an additional 3-7 business days for the refund to appear on your statement
How to Request a Return/Exchange
Please contact us with your order number, product name, and reason:
- Email: info@funflex.net
- Phone: +82 2 540 2848




